To: Management Council, Chief Human Resource Officers, and Hire to Retire Contacts
From: Shared Services Center (SSC)
Area: HR Operations
Reason: Resolved: Avature - Manager User Role Access Issue
Date: March 10, 2025
We are pleased to announce the issue with the Manager user role has been resolved and users with this role can now access the Avature Manager/Admin Portal to complete their tasks.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Please distribute this memo to the appropriate users at your college.
If you have any questions or concerns, please contact SSC Customer Engagement at 877-340-5577 or help@ssc.vccs.edu.
Thank you,
SSC Hire to Retire
