To: VPs of Finance, and All eVA End Users
Cc: Management Council Members
From: Shared Services Center
Area: Procurement
Reason: Important Notice: CDWG Orders & Freight Charges
Date: February 19, 2025
Dear Colleges,
We would like to address an issue regarding CDWG orders and invoices. It has come to our attention that non-catalog orders with CDWG are incurring freight charges. To help prevent this, please follow these best practices when placing orders with this vendor through eVA:
- Use the CDWG Punchout Catalog – When ordering from CDWG, please ensure you are using the punchout catalog to avoid unnecessary shipping costs.
- Verify confirmation emails – After placing an order, you should receive a confirmation email. Please review it carefully. If you notice any unexpected shipping charges, notify the Shared Services Center (SSC) immediately so corrections can be made before the order ships.
If you have any questions or need assistance, please reach out to the SSC Customer Engagement team by emailing help@ssc.vccs.edu or calling 877-340-5577.
